After your payment is authorized and verified, it can take up to two business days to process your order. This is an estimate and does NOT include weekends or holidays. We do not process or ship orders on weekends or holidays. You will receive a shipping notification email that will include your item(s) tracking number at the time the order has completed processing. All orders are shipped either USPS or UPS Ground. If you need your item(s) faster, please contact us before placing your order.
Here at Kazat we try our hardest to accommodate our customers as best as possible with customer satisfaction. With that said, we understand that returning items that simply don’t work for you will happen, so we want to make sure our return policy is an easy one. When returning an item, please take note of the following, as we remain firm on our return and exchange policy with all of our customers:
We currently only accept exchanges and store credit. To be eligible for an exchange, your item must be unused and in the same condition that you received it, it must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not return any item(s) back to Kazat without notifying us prior to returning it or it will be rejected.
- Shipping will not be refunded on any returned items and is the responsibility of the customer when shipping items back to us. Kazat does not issue store credit for the original shipping charges.
- Store credit will be given for the purchase price of all eligible returned merchandise (see below and note all steps on how a return is eligible). Store credit may be used to purchase that same item in a different size or a completely different item. Store credit never expires. We do not issue refunds.
- Returns must be postmarked within 7 days of the date you receive your shipment. No exceptions! Any returns postmarked after 7 days of the date you receive it will be rejected, and you will be required to pay a re-shipping fee to receive your merchandise back.
- WE DO NOT ACCEPT RETURNS OR EXCHANGES ON SALE ITEMS. ALL PURCHASES ON SALE ITEMS ARE FINAL.